We will do our best to find a substitute that we think you'll be pleased with. If there are no adequate substitutes in our inventory, we will reimburse you for any items we, unfortunately, are unable to send. In both cases--if we must substitute an item or are unable to deliver the original product that you ordered--we’ll send you an email on the day of your delivery to notify you of the changes.
Because of the Fresh Harvest model, sometimes we only know about items becoming unavailable on the day of your delivery. Some reasons for lack of same-day product availability include items not being up to our high-quality standards on your delivery date, receiving a late delivery from a producer, Mother Nature, etc.
If you ever aren't pleased with any substitutions that make it into your basket send us a text or email and we will make it up to you every time, no questions asked!