We will do our best to find a substitute that we think you'll be pleased with. If there are no adequate substitutes in our inventory, we will reimburse you for any items we are unable to send. In both cases, whether we must substitute an item or are unable to deliver the original product you ordered, we'll send you an email on the day of your delivery to notify you of the changes.
Because of the Fresh Harvest model, sometimes we only know about items becoming unavailable on the day of your delivery. Some reasons for same-day availability changes include items not being up to our high quality standards on your delivery date, a late delivery from a producer, or Mother Nature.
If you're ever not pleased with a substitution that makes it into your basket, reach out through our Contact Us page and our team will take care of you.