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Help Center

How may we help you?

About Fresh Harvest

  • How Do I Navigate The New Website?
  • How do I refer a friend to your service?
  • Why Fresh Harvest?
  • Where does Fresh Harvest deliver?
  • Is Fresh Harvest a subscription service?
  • What is the Fresh Harvest satisfaction guarantee?
See all 11 articles

Your Account

  • What is a Bounty Membership and how do I join?
  • I can't sign in to my Fresh Harvest account
  • Where can I find my account information?
  • How do I update my delivery address?
  • How do I close my account?

Payments

  • Where can I see my receipts?
  • When am I charged for an order?
  • How can I tip my driver?
  • Can I use EBT or SNAP benefits?

Ordering

  • How do I redeem a promotion code I received?
  • Do I need to save my basket after I finish customizing?
  • How do I see what's in my basket?
  • How do I skip a order?
  • How do I donate an order?
  • How do I set a vacation hold on my deliveries?
See all 8 articles

Delivery

  • When will my basket arrive?
  • Do I need to be home when my Fresh Harvest basket is delivered?
  • What if I'm unable to receive my delivery?
  • How do I edit my delivery instructions?

Get In Touch

  • How do I contact customer service?
  • What should I do if my box is late or there's an issue with my delivery?
  • What should I do if an item is missing or not usuable?
  • Who should I contact with a food vendor/supplier inquiry?
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